Privacy Policy

In line with The Protection of Personal Information Act (POPI Act), the responsibility lies with:

The eMinGy Store
Email: myself@martingrobler.com

The Protection of Personal Information Act (POPI Act) comes into effect on 30 June 2021 and is aimed at protecting your personal information. The POPI Act also regulates how we use or process your personal information.

The company is committed to protecting your personal information and ensuring that it is processed in compliance with the POPI Act.

For the POPI Act, The eMinGy Store is deemed to be an organization that engages in all aspects of business. Therefore, personal information could be processed in the following categories:

  • Employees
  • Clients
  • Vendors
  • Stakeholders (e.g., shareholders)
  • Governing bodies (e.g., directors)
  • Statutory bodies (e.g., SARS)
  • Public viewers (e.g., website visitors)
  • Hostile invaders (e.g., hackers)

Definition of Personal Information

According to the POPI Act, Personal Information means information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person. The POPI Act provides specific examples, available at www.gov.za.

Conditions of Personal Information per the POPI Act

“Personal information” includes, but is not limited to:

  • Information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, color, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language, and birth of the person
  • Information relating to the education or the medical, financial, criminal, or employment history of the person
  • Any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier, or other particular assignment to the person
  • Biometric information of the person
  • Personal opinions, views, or preferences of the person
  • Correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence
  • Views or opinions of another individual about the person
  • Name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person

The eMinGy Store will comply with conditions 8 of the POPI Act.

This privacy policy is hereby incorporated into and forms part of our agreement with you. It explains how we deal with your personal information. You must read this privacy policy as it applies to all personal information collected by The eMinGy Store.

Consent

By visiting our website or retail outlets, you consent to The eMinGy Store collecting, using, and disclosing your personal information in accordance with this privacy policy.

If you do not agree to the collection, use, and disclosure of your personal information as outlined in this policy, you should refrain from visiting our website or conducting business at our retail outlets.

We may request additional consent if we need to use your personal information for purposes not covered by this privacy policy. Your participation in certain activities may be restricted if you do not provide such consent.

This Notice explains how we obtain, use, and disclose your personal information as required by the POPI Act. The eMinGy Store is committed to protecting your privacy and ensuring that your Personal Information is collected and used properly, lawfully, and openly.

Direct Marketing Consent

By using our website, retail outlets, and our loyalty program, you agree to The eMinGy Store using your personal information to approach you for marketing purposes. You may unsubscribe from any marketing material at any time by emailing us at sales@theemingystore.co.za.

Changes to our Privacy Policy

From time to time, we may amend this privacy policy due to changes in our business, services, or legal requirements. If you have any questions, please contact us at sales@theemingystore.co.za.

How We Collect and Use Information

The eMinGy Store collects and uses your personal information to provide products and services, improve our website, track our loyalty customer database, transact with you, administer your account, communicate with you, engage with you on social networks, and provide support.

We collect information directly from you when you provide us with your personal details, such as when you purchase a product, submit enquiries, or contact us. We inform you of what information is required and optional.

Sharing Your Information

We may share your information with our group companies, third-party business partners, and Trusted Users for the purpose of providing services to you. Third parties will only have limited access to your information and must comply with this Privacy Policy or a similar privacy policy.

How We Store and Protect Your Information

Your information may be stored and processed in South Africa or other countries where The eMinGy Store or its subsidiaries maintain facilities. We use reasonable safeguards to preserve the security of all information collected.

The eMinGy Store is committed to protecting your information but cannot ensure or warrant the security of information transmitted to us. You are responsible for maintaining the security of your password and account information.

Your Choices about Your Information

You may update your account information and email preferences at any time by emailing us at sales@theemingystore.co.za. You can opt out of receiving promotional communications from us.

Correction of Your Personal Information

You have the right to ask us to update, correct, or delete your personal information. We will verify your identity before making changes.

Children’s Privacy

The eMinGy Store does not knowingly collect information from anyone under the age of 18 without parental consent. If we learn that we have collected personal information from a child under 18, we will delete it promptly. Contact us at info@theemingystore.co.za if you believe we have information about a child under 18.

Links to Other Websites and Services

We are not responsible for the practices of websites or services linked to or from our Service. Your interaction with third-party websites or services is subject to their rules and policies.